DELIVERY


 
 
 
 

Other than what you pick up at our warehouse, your purchases will be delivered to you by either our delivery professional in American Home Showplace trucks, or by other common or contracted delivery services.

 

 

WHAT TO EXPECT


 
 

The day that you have waited for has arrived ...

BECAUSE WE CARE ABOUT OUR CUSTOMERS
From the time each piece of merchandise arrives in our warehouse, it is handled like it was our own. With proper handling we strive to have our customer's delivery experience leave a good final impression. This hleps bring them back time and time again. Products that are not picked up by customers in our warehouse will be delivered by either our delivery professionals in American Home Showplace trucks, or by other common or contracted delivery services.

American Home Showplace furniture delivery service started in 1991 with the goal of satisfying our customers with in-home set up delivery. Since then, our delivery service has grown from 2 standard straight trucks to 10 custom delivery trucks. Each truck is equipped to handle the smallest of merchandise to the largest, because we feel each item is equally important. With over 42 full time warehouse employees and with the majority of our employees with over 5 years experience, we feel we have come to understand the expectations of the consumer. Once merchandise is received at American Home Showplace, one of our 4 full-time receiving department employees takes a few moments to inspect for any visible damage. Each item is then stocked in our rack system designed for furniture, or transpaorted to one of our showrooms for display. Once an item is scheduled to be staged for delivery, there may be over 10 different people inspect our merchandise. Our personnel will also inspect your merchandise before they blanket protect the item and load it on their delivery truck. We attempt to go the extra step to ensure quality and to leave a positive lasting impression.

DELIVERY OF CASE GOODS AND UPHOLSTERY
(Pieces of furniture, such as bookcases or chests of drawers that provide interior storage space. Pieces of dining or bedroom furniture sold as sets, and material that make a soft covering for a seat)
Our delivery service will open and inspect your furniture the day before your delivery. Your furniture will be loaded on our delivery trucks and delivered to your home on the day of your schedulated delivery. Our delivery service will place the furniture in the room of your choice and assemble any items that need assembly. They will attach the mirror to the dresser, assemble the bed, and level any items that may have shifted during delivery. Due to insurance restrictions, our delivery service is unable to hang mirrors directly on walls unless the wall anchor is already installed

Examine hour new furniture before our delivery personnel leave to make sure it meets your expectations.

DELIVERY OF ELECTRONICS
American Home Showplace delivery personnel will place eletronic equipment where you specify. Televisions will be set in place, plugged in, and have the cable or antenna connected. The delivery team will turn on the unit and make sure it is operating properly. Additional installation may require a professional contractor and American Home Showplace delivery personnel are not trained in such installation.

DELIVERY OF APPLIANCES
American Home Showplace delivery personnel will open and uncrate any appliances. Our delivery personnel will place the appliances where you specify. They will plyg in any electrical plyg into an existing outlet. Delivery personnel will not attempt any built-in installations like ranges, hoods or refrigerators. Matters such as these should be installed by a professional contractor.

   
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